Returns & Refund Policy
Due to the perishable nature of our products and state regulations regarding the sale of alcohol, we are unable to accept physical returns of Carbliss Cocktails. If your order arrived damaged or incorrect, please contact our support team within 7 days of delivery for a full replacement or refund.
Return Process
- 1.Inspect Your Delivery
Check your package immediately upon arrival to ensure all cans are intact and the order matches your receipt.
- 2.Document Issues
If there is damage or an error, take clear photos of the shipping box and the affected product to help us process your claim.
- 3.Contact Support
Email our team at support@carbliss.com with your order number and the photos of the damaged or incorrect items.
- 4.Resolution
Once approved, we will issue a refund to your original payment method or ship a replacement order at no additional cost to you.